Brez® for Less Return & Privacy Policies
We value our relationship with you and offer a return policy in case you order the wrong size Brez anti-snoring device.
If your Brez anti-snoring device does not fit properly, you may return the unused anti-snoring devices within 30 days of receipt for one replacement box in a different size.
This return policy is good for one box only, one time only, and one box per household only.
Unused product should be returned in their original packaging, shipped to BESTMED, LLC.
Your original shipping/handling costs will NOT be refunded, and you are responsible for any return postage fees unless you are returning the product due to one of the following reasons:
- We sent the incorrect item(s)
- Item(s) arrived damaged
- Item(s) did not work because of a manufacturing defect
Contact our Consumer Care department via email or call 877-299-6700 to request a Return Authorization (RA) prior to making a return. You will be given an RA number, which must accompany the item being returned.
All product being returned to our warehouse must be authorized and reference an RA number. We reserve the right to refuse any return that has not been authorized.
Please do not attempt to send a return without getting a return authorization first.
firstname.lastname@example.org or 877-299-6700.
Packaging Your Return
- Please include the RA information and the original packing slip with your return.
- Wrap the package securely and in its original packaging to help avoid damage during shipment.
- Affix the return label to the package. Download return label here.
- Write your assigned RA# in the space provided.
Thank you for choosing projects.offthewallmedia.com/brez!
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form on our site, or subscribe to our email list.
Our website uses a secure server to protect your information. When ordering or registering on our site, as appropriate you may be asked to enter your name, e-mail address, mailing address, phone number, credit card information or credit card billing address, or credit card security code. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
Your information helps us to better respond to your individual needs.
- To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
The email address you provide for warranty registration, email request, or order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
You can opt out of receiving internet-based advertising in your web browser by clicking on the ‘opt out’ button on the Ads Preferences Manager. You may need to allow time for your changes to take effect. If you opt out, you will not be shown interest-based ads by Google when using the Google search engines. You will still see ads and they may be based on the content of the page you are visiting or search terms used.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
We value your privacy and have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Credit Card Processing
This policy was last modified on 2.08.13.